Menu
Menu

SUBMISSION OF WRITTEN COMPLAINT

In accordance with Article 10, Paragraph 2 of the Consumer Protection Act (NN 41/14, 110/15), we inform consumers that complaints about the quality of our services can only be submitted in writing, by email to info@sirena-booking.hr or by mail to the following address: SIRENA turistička agencija d.o.o., Sredmanuška 11, 21000 Split, within eight (8) days after the completion of the service.

We undertake to provide a response to the consumer’s complaint within fifteen (15) days from the date of receipt of your complaint, to the address you provide in the complaint as your address.

Call Now ButtonCALL NOW